Do I need to Register to place an Order?
Yes, user registeration is mandatory. This is necessary for the security of our consumers and also helps us to enhance your shopping experience with us.
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How much are the shipping charges?
There is no shipping fee for E-Gift Cards. INR 99/- will be charged for shipping & handling each physical gift card ordered.
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What is the estimated delivery time?
Electronic Gift Cards (e-GC) are emailed within 3 working days to the email address/mobile number given by you.
Gift cards are usually delivered in 7 working days. Working days exclude public holidays, Saturdays and Sundays.
For Special Offers & Promotions please add 3 more working days to the the delivery timeline.
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How will the delivery be done?
In case of Electronic Gift Cards (E-GCs) they're delivered to the email address/mobile number given by you.
For physical gift cards, Giftcardxpert has partnered with reputed courier companies and all orders are delivered by them in the stipulated time period.
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What is the validity of the Gift Card purchased online?
Typically, a gift card is valid for a period of 6 to 12 months. However, different brands and retailers, at their discretion, may maintain the validity as per their business policy. We suggest you take a look at the terms of redemption on our product page before purchasing.
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Where all are these gift cards accepted?
The gift cards are accepted at the respective retailers or brands outlets only, unless specified otherwise. Giftcardxpert is our proprietary Gift Card which can be redeemed to purchase gift cards of various brands on our website.
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Do you deliver to locations outside India?
Purchases done on GiftCardIndia are delivered across India. We do not deliver physical cards to locations outside India. However, an E-Gift Card has no boundaries and can be delivered to any email address.
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How do I Cancel an Order on GiftCardXpert.com?
Cancellations of orders placed on Giftcardxpert will be handled on a case-to-case basis. You can write into us or call us through our Contact Us link and we will be glad to fulfill your request if it is possible. However, any request received after we have shipped or processed your order, might not be honored.
The refund amount will be added back to the same Giftcardxpert code used for the order within 48 working hours.
In case of E-Gift Cards, we may not be able to cancel your order as the delivery of the gift card is through electronic means.
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How do I return a gift card?
1.If you receive a package that is open or looks to have been tampered with, do not accept it. Contact Giftcardxpert Support on support@giftcardxpert.com, and we will have the issue quickly resolved.
2.Open packages will be accepted for returns only in cases where an incorrect gift card has been shipped to you.
3.You may return your shipment, in an intact condition, within 7 days of receiving it. We have a policy of no-refund once the item is shipped with the only exception being that an unopened item is returned to us.
4.If you encounter problems while redeeming the gift card at the brand outlet, do write to us on support@GiftCardXpert.com and we will quickly resolve the issue to your satisfaction.
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What do I do in case I receive a spoiled or torn gift card?
If you have received a gift card that is spoiled/torn or incorrect, notify us at the earliest and we will have it taken care of.
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What is an E-Gift Card?
Any Gift Card which can be delivered through electronic medium is an E-Gift Card. E-Gift Card is redeemable at the respective brands shopping outlet. It is one of most convenient and preferred gifting option.
Giftcardxpert has listed many E-GCs, you can go through our E-Gift Cards Category to browse through your favorite brands and gift them to your loved ones or yourself.
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What is a Giftcardxpert Gift Card?
In order to enhance the shopping experience at www.GiftCardXpert.com, we have introduced Giftcardxpert Gift Card. A Giftcardxpert Gift Card can be redeemed on www.giftcardxpert.com for Gift Cards from a wide choice of brands.
If you purchase a Giftcardxpert Gift Card, or have been gifted one, all you need to do is log onto www.giftcardxpert.com, and redeem the value of the Giftcardxpert Gift Card against any brand(s) and number of Gift Cards available on the site, of the same value.
A Giftcardxpert Gift Card can be redeemed on www.giftcardxpert.com only.
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How do I purchase using a Giftcardxpert Gift Card?
You can use a Giftcardxpert Gift Card for all your purchases in 2 simple steps.
Step 1: Log onto www.giftcardxpert.com, and shop for the Gift Cards, totalling up to the value of the Giftcardxpert Gift Card that you have with you.
Step 2: Once your shopping cart is ready, move onto the check out. Here you can enter the Giftcardxpert Gift Card number in the space available for Giftcardxpert Gift Card and continue with the Check out.
The purchased gift cards will be delivered to you in the stipulated time period.
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Will the Giftcardxpert Gift Card be accepted at Retail outlets?
The Giftcardxpert Gift Cards can be redeemed on www.giftcardxpert.com. It is our endeavor though to provide our customers with the convenience on having it accepted with all our listed brands. We are working on this front and very soon will provide you this convenient payment option.
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How do I track my order?
Once you place an order with us, we will send you an email confirming your order details to your email address. Customers can access Track Order section on our website at every stage of the order life cycle. Our support team is available to respond to your queries on email or phone. Alternately, you can write to us at support@GiftCardXpert.com
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Will the Gift Cards be gift wrapped?
We surely understand the sentiments attached to every order placed on Giftcardxpert and thus we ensure all the gift cards are sent in an attractive gift pack.
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Do you send Sales Invoice along with the order?
We presume you have purchased the Gift Card for someone special and definitely do not expect them to receive a Sales Invoice along with the gift. Hence we do not send Sales Invoice to the recipient of the gift. However, an email with the Sales Invoice is sent to the shopper's e-mail address for reference and future records.
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Can I buy in Bulk?
Yes, by all means! Do contact our Corporate Sales team at support@GiftCardXpert.com